This was a very enjoyable buying experience. We wanted to buy 2 E-bikes but had little knowledge of of that product. Jordan was extremely patient with us as he explained the pro's and con's of different models while at the same time being aware of our abilities and intended use of the new bikes. We could not be happier with our experience at Mole Hill Bikes, nor with the expertise and service that Jordan provided. We had a solid "10 star" experience. I recommend Mole Hill Bikes to anyone. RJ
June 19, 2021
Ordered an Ebike from their website for in store pick-up. A seamless transaction! When I picked up the bike, found that the shop had lots of accessories for my bike which they installed while I was there. Very friendly and helpful staff! Would highly recommend!
June 14, 2021
We were shopping for a lightweight bike for our grandson and had looked online at the brands carried by local shops. What impressed us the most was Jordan's attentiveness, listening to our needs and wants. He paired us up with an Escape 2 Disc, which is perfectly matched with what we were after. I've been dealing with various bike shops throughout VA and WI, and have not yet encountered such a helpful and pleasant family owned operation in over 50 years. Thank you Knicelys and staff. We look forward to many more bicycle purchase opportunities with you.
December 20, 2020
You all were so kind the three times I called answering all of my questions with ordering bikes online, then recommending ways to personalized the bikes for my two boys. When we got there after our 100 mile trip to pick up the bikes, you all were amazing. You made sure that each of them felt comfortable with their bikes and added kickstand in no time! The boys were out on their bikes all evening when we got home! The ice cream recommendation was also the best!!! I would drive the 100 miles again to get such great customer service!!!